Return Policy

30-Day Money-Back Guarantee

All GT products come with a 30-day money-back guarantee. If you are not completely satisfied, you may return your purchase within 30 days of delivery for a full refund of the purchase price.

How to return an item

To start a return, please contact us at info@goldentouchllc.com within 30 days of delivery. If your return is accepted, we’ll send you instructions on how and where to send your package. You will be responsible for return shipping costs. Items sent back to us without first requesting a return will not be accepted.

Damaged, defective or wrong items

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you received the wrong item, so that we can evaluate the issue and make it right.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

For any questions about our return policy, please contact us at info@goldentouchllc.com.